Shipping

Yes, we offer free shipping on all orders.

Delivery typically takes 5–10 days after your order is processed, which happens within 1–2 business days.

We try to deliver all items together, but some may be shipped separately depending on product availability and shipping options.

No, once the package is in transit, the address cannot be changed. Please contact us within 12 hours of placing the order if you need to change the address.

Yes, you can cancel your order anytime before it ships. If it has shipped, please refer to our refund policy.

Returns

Yes. If unused and unopened, returns are accepted within 30 days of receipt. If the item has been opened or used, a partial refund may be granted within 60 days, minus handling and disposal fees. Customers are responsible for return shipping costs.

Please contact us within 30 days of receiving your product. If the item is found to be defective, we offer full refunds, exchanges, or returns within one year of purchase. Zavirea covers return shipping for defective items.

If the address provided is incorrect and results in a lost or undeliverable package, Zavirea cannot issue a replacement or refund.

If the address provided is incorrect and results in a lost or undeliverable package, Zavirea cannot issue a replacement or refund.

If you see damage during delivery, please refuse the package and contact us. If it was delivered while you were away, contact our support team.

Fabric and care instructions can be found on the product page and on the care label sewn inside your Zavirea.

Yes, the ZAVIREA Gift Card is the ultimate gift for the woman who has everything. 

You will receive the E-Gift Card via email shortly after ordering which makes it perfect for last minute gifting. Just print and present or email to the gift recipient from there.

Contact us

For more questions, feel free to contact us at contact@zavirea.com.

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